Heat Pump Repair in Abbotsford, BC

Pre-call emergency checklist, symptom guide, Lower Mainland repair costs, and licensed technicians in Abbotsford.

Emergency service needed?

Work through the checklist below first — about 1 in 5 service calls turns out to be a tripped breaker, clogged filter, or thermostat setting.

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Abbotsford regularly hits -10°C to -14°C during Arctic outflows — cold-climate rated equipment is critical.

Abbotsford is at the eastern end of the Fraser Valley where cold Arctic outflows can push temperatures below -10°C for days at a time. This is the most common root cause of winter service calls: a heat pump not rated for these temperatures loses capacity rapidly and may lock out entirely. When troubleshooting an Abbotsford heat pump in winter, verify the unit's rated minimum operating temperature versus current outdoor conditions before assuming a mechanical failure.

Most common Abbotsford repair issues

  • 1.Cold-weather capacity loss or lockout during Arctic outflows
  • 2.Backup heat failure when main system locks out
  • 3.Defrost system failure during prolonged cold

Before You Call a Technician

Run through these steps first. They resolve ~20% of service calls and save you a diagnostic fee.

1

Check the breaker

Find the dedicated heat pump breaker in your panel. Flip it fully OFF, then ON. If it trips immediately again, stop — call an electrician.

2

Check thermostat settings

Confirm it's set to HEAT (not COOL or FAN), the set temperature is above room temperature, and batteries are fresh. Many "no heat" calls are thermostat mode errors.

3

Check the filter

Ductless: pop open the indoor unit cover and check the filter. Ducted: find your air handler filter. A fully clogged filter causes safety shutdown. Replace or wash it.

4

Clear the outdoor unit

Remove snow, leaves, or debris within 30cm on the sides and 60cm at the front (discharge direction). Check that the unit isn't buried in snow.

5

Check for error codes

Most modern units display error codes on the indoor unit display or blink a fault pattern. Note the code before calling — it tells the technician what to bring.

6

For an iced outdoor unit

Switch to FAN-ONLY mode for 20–30 minutes to let it defrost. If it re-ices within an hour of defrosting, you have a defrost system issue.

7

Check for recent power outages

Some units require a manual reset after a power interruption. Turn the unit off at the thermostat or remote, wait 30 seconds, turn back on.

Symptom Guide

Common heat pump symptoms, likely causes, and what to try before calling.

Blowing cold air in heat mode

Medium priority

Likely Cause

Active defrost cycle (normal), stuck reversing valve, or low refrigerant

Try First

Wait 5–10 minutes — defrost cycles are normal and temporary

Call If...

Cold air continues after 10 min, or happens repeatedly throughout the day

Outdoor unit heavily iced over

High priority

Likely Cause

Defrost board/sensor failure, blocked airflow, or low refrigerant

Try First

Switch to fan-only for 20–30 min to defrost. Clear debris around unit.

Call If...

Unit re-ices within an hour, or ice covers the entire coil and fan

Mini split dripping water indoors

Medium priority

Likely Cause

Clogged condensate drain — common in humid BC climates

Try First

Flush condensate drain line with diluted vinegar. Check for blockage at drain outlet.

Call If...

Water is pooling, not just dripping. Mold visible in the unit.

Unit not turning on at all

High priority

Likely Cause

Tripped breaker, failed capacitor, communication fault, or burned contactor

Try First

Reset breaker once. Check thermostat batteries. Try unplugging remote and re-pairing.

Call If...

Breaker trips again, or unit still won't start after breaker reset

Grinding or squealing noise

Medium priority

Likely Cause

Fan motor bearing wear, loose fan blade, or debris in outdoor unit

Try First

Inspect outdoor unit for sticks, leaves, or debris caught in the fan. Turn unit off first.

Call If...

Noise persists after clearing debris, or you hear grinding from the compressor area

Short cycling (frequent on/off)

Medium priority

Likely Cause

Oversized unit, low refrigerant, dirty filter, or refrigerant metering issue

Try First

Check and clean the filter. Ensure all registers and vents are open.

Call If...

More than 4-6 short cycles per hour after filter is clean

Runs constantly but can't reach set temperature

Low priority

Likely Cause

Below unit's rated operating temperature, low refrigerant, poor insulation, or undersized system

Try First

Check outdoor temp vs unit's rated minimum. Seal obvious drafts. Check filter.

Call If...

Outdoor temp is within unit's range but performance is still poor

Musty or mold smell

Low priority

Likely Cause

Dirty evaporator coil, mold in condensate pan, or clogged drain

Try First

Clean the indoor unit filter. Run unit on cooling mode to flush condensate.

Call If...

Smell persists after filter cleaning. Visible mold on the indoor unit.

Backup heat not activating (hybrid system)

High priority

Likely Cause

Thermostat changeover threshold setting, failed gas valve, or communication fault

Try First

Check thermostat for manual override to backup heat mode.

Call If...

Cannot manually switch to backup heat — this is an emergency in cold weather

Repair Costs in Abbotsford (2026)

Typical Lower Mainland labour and parts rates. Emergency or after-hours calls add $150–$250 to any service visit.

RepairLower Mainland
Diagnostic visit$100–$200
Capacitor replacement$250–$450
Fan motor (indoor or outdoor)$700–$1,200
Refrigerant leak — detect & repair$900–$2,500
Defrost board or sensor$350–$650
Control board replacement$900–$1,800
Condensate drain service$150–$350
Reversing valve$600–$1,200
Compressor replacement$2,500–$4,500
Annual tune-up$150–$300

Costs include parts and labour. Brand-specific parts (Mitsubishi, Daikin, Fujitsu) may run higher. Always get a written estimate before authorizing work.

Heat Pump Technicians in Abbotsford

Licensed contractors serving Abbotsford. Always confirm they hold a current Technical Safety BC refrigeration licence before booking.

Primo Heat

Residential & Commercial

Abbotsford, Lower Mainland

Phone: +1-778-883-8447

Services:

Heat PumpsHybrid Systems

Brands:

Lennox

Service area: Surrey, Abbotsford, Langley, Fraser Valley. Lennox Quality Dealer 10+ years; FortisBC Trade Ally since 2014; BBB Accredited; BCIT-trained staff; TECA member; Surrey mailing address only — headquartered in Abbotsford

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Complete Heating & Air Conditioning

Residential & Commercial

Abbotsford, Lower Mainland

Phone: +1-604-859-1501

Services:

Heat Pumps

Brands:

Bryant, Lennox, Carrier

Service area: Abbotsford, Chilliwack, Mission, Langley. BBB A+; multi-brand: Bryant + Lennox + Carrier; warranty repairs all major brands; annual maintenance programs; 2350 Anora Dr Abbotsford BC V2S 5P8

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AirVantage Heating & Cooling

Residential & Commercial

Abbotsford, Lower Mainland

Phone: +1-604-200-0178

Services:

Heat Pumps

Brands:

Multiple

Service area: Abbotsford, Mission, Chilliwack, Langley, Maple Ridge. BBB A+; family-owned since 1962; 2000+ Google reviews; 24/7 emergency; 100% satisfaction guarantee; upfront pricing; 6A-3095 McCallum Rd Abbotsford BC V2S 7W4

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Wagner Heating & Air Ltd.

Residential & Commercial

Abbotsford, Lower Mainland

Phone: +1-604-855-9516

Services:

Heat Pumps

Brands:

Trane

Service area: Abbotsford, Aldergrove, Mission, Chilliwack, Langley. BC's ONLY Trane Comfort Specialist Prime Dealer; BBB accredited; family-owned; Trane extended parts and labour warranties; 24/7 emergency; 110-37459 Kilgard Rd Abbotsford BC V3G 2H6

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Brand-Specific Repair for Abbotsford

Looking for a technician certified on a specific brand? Use the brand pages to find authorized dealers and service technicians.

Disclaimer

Repair cost estimates are illustrative based on 2026 BC market data. Actual costs depend on brand, part availability, and access complexity. Always obtain a written estimate before authorizing repairs. Refrigerant and electrical work legally requires licensed technicians under Technical Safety BC regulations.